Refund Policy

We strive to ensure your satisfaction with our RDP hosting services. If you experience issues, please contact support first so we can help.

Eligibility

• Refunds are considered within 7 days of initial purchase for technical issues we cannot resolve.
• Usage that violates our Acceptable Use Policy is not eligible for refunds.
• Renewals, upgrades, and add-ons are non-refundable unless required by law.

Process

• Open a ticket with details of the issue and steps to reproduce.
• Our team will verify and attempt remediation within 24 to 48 hours.
• If unresolved, a pro-rated or full refund may be issued to the original payment method.